Security & Privacy Policy

Security & Privacy

Our website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use.

The Pompom & Twiddle website is a UK-based website and is in accordance with the requirements of the UK Data Protection Act 1998.

Pompom & Twiddle respects your privacy and treats all your personal information as confidential. We promise not to sell, disclose or distribute information about you as an individual other than for the purpose of administering your order. We only use your personal information to administer your account and for this purpose we may disclose your details to our courier. We may also need to contact you if there is a problem with or query relating to your order. By ordering from us, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing.

Pompom & Twiddle has in place appropriate procedures to safeguard the information we collect, in compliance with the UK Data Protection Act 1998. When creating an account with us, you will be given the option to join our mailing list to receive information from us which we feel may be of interest to you. If you do not wish to receive information from us, please ensure that you tick the appropriate box. You may unsubscribe from our mailing list or change any of the information we keep about you by sending an email to or unsubscribing via the emails we may send you from time to time.


Cookies Information and data may also be collected through the use of cookies. A cookie is a small text file that is downloaded to your computer or mobile device when you visit a website. These files are then stored and transmitted back to the originating website each time you visit. Cookies perform a wide range of functions, for example allowing you to move between pages, make a purchase or create an account. They can also be used to tailor what adverts and messages you see. We use cookies to enable your to add items to your basket and to make purchases. They are also used to analyse the use of our website through Google Analytics.

If you would like to opt out of cookies you can block them on your internet browser, but please note that this may cause problems when ordering from our and other websites. Full further information on the cookie legislation and information on how to enable and disable cookies please website of the Information Commissioner’s Office (ICO).